Terms of service

TERMS OF SERVICE
Last Updated: 13-04-2026

OVERVIEW

Welcome to Nova Haul. Throughout this website, the terms “we,” “us,” and “our” refer to Nova Haul.

Nova Haul operates this website and store, including all related information, content, features, tools, products, and services, to provide you with an online shopping experience. Our store is powered by Shopify, which enables us to offer our products and services to you.

By visiting our website or purchasing something from us, you agree to be bound by these Terms of Service, along with any policies referenced on our website, including our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree to these Terms, you should not access or use our website or services.

SECTION 1 - ELIGIBILITY AND ACCOUNT USE

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you are using the website with the permission of a parent or legal guardian.

You agree to provide current, complete, and accurate information for all purchases and account activity. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You may not transfer, sell, or assign your account to another person.

SECTION 2 - PRODUCTS

We make reasonable efforts to display our products as accurately as possible. However, product colors, packaging, or appearance may vary depending on your device settings and screen display.

We do not guarantee that product descriptions, images, or other content will always be perfectly accurate, complete, or current.

All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase a product from Nova Haul.

We reserve the right to accept, refuse, limit, or cancel any order at our discretion. If we modify or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.

Orders cannot always be canceled or modified once they have been submitted and accepted.

SECTION 4 - PRICING AND BILLING

All prices are listed as shown on the website at the time of purchase and may change without notice.

Unless otherwise stated, prices do not include taxes, customs duties, import fees, or shipping charges.

You agree to provide valid and accurate billing, shipping, and payment details for all purchases made through the website.

By submitting payment information, you represent that you are authorized to use the selected payment method.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and are not guaranteed.

Nova Haul is not responsible for delays caused by carriers, customs processing, weather, holidays, or other events beyond our reasonable control.

Additional details about shipping are available in our Shipping Policy.

SECTION 6 - RETURNS AND REFUNDS

Returns, refunds, and exchanges are subject to our Refund & Return Policy.

Please review that policy carefully before making a purchase.

SECTION 7 - INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, graphics, logos, icons, images, videos, product descriptions, and design elements, is owned by Nova Haul, its licensors, or its content providers and is protected by applicable intellectual property laws.

You may use this website only for personal, non-commercial use. You may not copy, reproduce, distribute, republish, modify, or exploit any part of the website without our prior written consent.

SECTION 8 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to third-party tools or services that we do not monitor or control.

These tools and services are provided “as is” and “as available” without warranties of any kind. Your use of any optional third-party tool is at your own risk and subject to the third party’s own terms.

SECTION 9 - THIRD-PARTY LINKS

This website may contain links to third-party websites or services. We are not responsible for the content, accuracy, policies, or practices of any third-party websites.

Your use of any third-party website is at your own risk.

SECTION 10 - SHOPIFY

Our store is hosted on Shopify. Shopify provides the ecommerce platform that allows us to sell our products and services to you.

While Shopify powers the store technology, all purchases made through this website are made directly with Nova Haul.

SECTION 11 - PRIVACY

Your submission of personal information through the website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how your information is collected, used, and shared.

SECTION 12 - USER COMMENTS AND FEEDBACK

If you submit comments, reviews, suggestions, or other content to us, you agree that we may use, edit, publish, distribute, and display that content without restriction and without compensation to you.

You are responsible for ensuring that any content you provide does not violate the rights of any third party or any applicable law.

SECTION 13 - ERRORS AND OMISSIONS

Occasionally there may be information on the website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping times, or availability.

We reserve the right to correct such errors and to update or cancel orders if any information is inaccurate, at any time and without prior notice.

SECTION 14 - PROHIBITED USES

You may not use the website or services:

- for any unlawful purpose
- to violate any law or regulation
- to infringe on intellectual property rights
- to harass, abuse, harm, or defame others
- to upload malicious code or harmful software
- to collect or track the personal information of others
- to spam, phish, scrape, crawl, or exploit the website
- to interfere with the security or proper operation of the website

We reserve the right to suspend or terminate access if we believe you have violated these Terms.

SECTION 15 - DISCLAIMER OF WARRANTIES

The website, services, and products are provided on an “as is” and “as available” basis, except as otherwise required by law.

We do not guarantee that the website will be uninterrupted, secure, timely, or error-free.

To the fullest extent permitted by law, Nova Haul disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Nova Haul shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the website, services, or products.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Nova Haul, its affiliates, service providers, and partners from any claim or demand arising from your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain valid and enforceable.

SECTION 19 - ENTIRE AGREEMENT

These Terms, together with any policies posted on this website, constitute the entire agreement between you and Nova Haul regarding your use of the website and services.

SECTION 20 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms without restriction.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Nova Haul operates, without regard to conflict of law principles.

SECTION 22 - CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time by posting the updated version on this page.

Your continued use of the website after any changes are posted constitutes your acceptance of those changes.

SECTION 23 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

Nova Haul Support
Email: support@nova-haul.com